Terms of use

1. Scope

These terms govern your use of the JLV Marketing website, operated by JLV Marketing S.R.L., and general enquiries made through it. Our services are principally intended for businesses and professionals. A paid project is governed by the proposal and agreement accepted for that project. Where there is a conflict, that specific agreement takes precedence, subject to mandatory law.

2. Company and contact

JLV Marketing S.R.L., Via dei Patrioti 88, 20002 Ossona (MI), Italy. VAT number: 12953120966. REA: MI-2694541. Email: [email protected]. PEC: [email protected]. Full details are on the Company details page.

3. Services and proposals

We provide website strategy, design and copy; local visibility and Google Business Profile support; review collection tools; customer research; positioning; direct response copywriting; email marketing; sales funnels and campaign strategy.

Scope, deliverables, revisions, responsibilities, fees, third-party costs and timings are agreed in a written proposal or project agreement. Sending an enquiry or viewing a concept does not order a service or create an obligation to purchase.

4. Information and examples

Website content is provided for general business information. It is not legal, tax, financial or other regulated professional advice for your circumstances. Portfolio concepts demonstrate design and marketing work; a concept does not necessarily represent an authorised, live client website. Third-party names and marks remain the property of their respective owners.

5. Fees, payment and changes

Fees, payment dates and applicable taxes are set out in the accepted proposal or agreement. Hosting, domains, maintenance, software subscriptions and other third-party costs are included only where expressly stated. Additional work or changes outside the agreed scope require agreement on their effect on price and timing.

Cancellation, rescheduling and any refund arrangements are governed by the specific project agreement and applicable law. These website terms do not exclude any mandatory consumer rights.

6. Client responsibilities

For a project, you are responsible for providing the information, materials, permissions, access and feedback reasonably needed to complete the agreed work. You must have the right to supply any content or assets you ask us to use. Delays in providing required input can affect the agreed schedule.

7. Intellectual property

Unless the project agreement states otherwise, rights in the final deliverables created specifically for you transfer as agreed after full payment. We retain rights in pre-existing methods, frameworks, templates, know-how and tools. Third-party software, fonts, images and other licensed assets remain subject to their own terms.

Until otherwise agreed in writing, unsolicited demonstrations and proposals remain our work and are supplied for evaluation. Viewing them does not grant permission to reproduce, publish or have them recreated by a third party. Any permission to publish client-identifiable work in a portfolio is agreed separately.

8. Results and third-party platforms

Our work aims to support stronger marketing and business outcomes. Case studies describe particular projects and do not guarantee the same result for another business. Search rankings, AI recommendations, enquiries, sales and revenue depend on factors that include the market, competition, offer, implementation and follow-up.

Google, other search engines, AI services, hosting and software providers control their own systems and policies. We cannot guarantee their availability, approval decisions or continued functionality. Any ongoing management or maintenance is included only if agreed.

9. Acceptable use

You must not misuse this website, attempt unauthorised access, introduce malicious code, submit misleading information or infringe another person’s rights. Links to other websites are provided for convenience and do not place their content or services under our control.

10. Liability

To the extent permitted by applicable law, we are not liable for indirect loss arising from use of this website or reliance on general information published here. Nothing in these terms excludes or limits liability for intentional misconduct, gross negligence, or liability and rights that cannot lawfully be excluded or limited. Liability for paid work is addressed in the applicable project agreement, subject to mandatory law.

11. Privacy

Our Privacy policy explains how we handle personal data and describes cookies, local storage and relevant website services.

12. Governing law and language

These terms are governed by Italian law without overriding mandatory consumer protection or jurisdiction rules. This website and these documents are available in English, Dutch and Italian. The versions are intended to have the same meaning. Where legally permitted, the English version serves as the reference in the event of a discrepancy.

13. Changes and questions

We may update these website terms. Changes apply from publication and do not replace terms already agreed for an existing project. Questions can be sent to [email protected].