Privacy Policy

1. Who we are

This website is operated by JLV Marketing S.R.L., with legal address at Via dei Patrioti 88, 20002 Ossona (MI), Italia. P.IVA: 12953120966. You can contact us about privacy questions at [email protected].

2. What personal data we collect

We collect information you choose to give us when you use this site, download a free analysis, book a call, complete an application form, contact us, or become a client.

• Contact details, such as your name, email address and phone number.
• Business details, such as your website, offer, audience, revenue range, goals and application answers.
• Booking details, such as selected call time and call-related notes.
• Marketing data, such as email opens, clicks, preferences and unsubscribe status.
• Technical data, such as IP address, device/browser information, cookies and tracking data.
• Payment and billing data if you buy services, memberships or other offers from us.

3. Why we use your data

We use personal data to operate the website, deliver requested resources, send follow-up emails, prepare and handle calls, evaluate applications, provide services, improve marketing, process payments, comply with legal obligations, and protect our business.

4. Legal bases

Depending on the situation, we process data because you gave consent, because it is needed before entering into or performing a contract, because we have a legitimate business interest, or because we must comply with legal obligations.

You can withdraw marketing consent at any time by using the unsubscribe link in our emails or by contacting us.

5. Email marketing

If you request the free analysis or otherwise sign up, we may send you the resource you requested and follow-up emails about related strategy, content, offers and services. You can unsubscribe at any time.

6. Cookies and tracking

This site may use necessary, analytics and marketing cookies or similar technologies. Necessary cookies help the site work. Analytics and marketing cookies help us understand behavior, improve the site, measure campaigns and show relevant ads.

We may use tools such as CoachSuite Pro, Google Analytics, Meta Pixel, LinkedIn Insight Tag and native CoachSuite Pro tracking. Some tools may not be active yet, but this policy describes the intended setup of the site.

Where consent is required for analytics or marketing cookies, those tools should only run after consent has been given through the cookie settings/banner.

7. Tools and service providers

We use third-party tools to host the site, collect forms, manage email marketing, schedule calls, process payments, send invoices, analyze traffic and run ads. These providers may process personal data for us only to provide their services.

Current or planned tools include CoachSuite Pro, Stripe, accounting/invoicing software, Google Analytics, Meta Pixel and possibly LinkedIn Insight Tag.

8. International transfers

Some service providers may process data outside the European Economic Area. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses or other legally accepted transfer mechanisms.

9. How long we keep data

We keep personal data only as long as needed for the purposes described above. Marketing data is kept until you unsubscribe or we clean inactive records. Application and call information is normally kept for up to 24 months unless you become a client or we need it for legal/business reasons. Client, payment and accounting data is kept as required by applicable tax and accounting rules.

10. Your rights

Under EU data protection law, you may have the right to access, correct, delete, restrict or object to the use of your data, request portability, and withdraw consent. You also have the right to lodge a complaint with a data protection authority.

To make a request, contact [email protected].

11. Security

We take reasonable technical and organizational measures to protect personal data. No website or internet transmission is completely secure, so please do not submit highly sensitive information through forms unless needed.

12. Changes

We may update this Privacy Policy when our business, tools or legal requirements change. The latest version will be published on this page.